Director of Customer Success – Europe/EMEA (AdTech / MarTech)

Job type: Permanent

Description

Title: Director of Customer Success – Europe (AdTech / Martech)

Package: GBP80-120K + bonus and bens

Location: London

 

Our Client is a California based SW platform vendor focussed on Mobile Marketing & Advertising technologies (App’s attribution & Analytics). A truly global, but young, organisation we are looking for someone to lead their EMEA Customer Success activities reporting into the Senior Management team in the US.

 

This is a customer focused, hands-on and motivated individual that will lead our clients EMEA Customer Success team. This person will:

  • … lead the direction of our client’s International enterprise strategy
  • … deeply understand their day-to-day customer engagement
  • … empower and support the international Customer Success team
  • … lead retention & adoption initiatives

 

This role will be part of the international management team and will have a mix of revenue driving, technical, and consultative customer success experience to drive customer satisfaction.

 

Key points:

  • We do need someone with a background in managing international customer success teams
  • This is not an ivory tower role… we need the kind of individual that will roll up their sleeves and be a practical team leader.
  • Highly beneficial… would be someone that comes from a background working within a company that sells Mobile Advertising, Mobile Marketing or Mobile Ecosystem technologies.

 

Please feel free to contact us for more information. 

Location: London

Start date: ASAP

Duration: Permanent

Salary: GBP80-120K + bonus and bens

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