Project / Delivery Manager – DACH: (Cyber / Data Protection / Disaster Recovery / Software Defined Storage / Cloud)

Job type: Permanent

Description

Job Title:  Project / Delivery Manager – DACH: (Cyber / Data Protection / Disaster Recovery / Software Defined Storage / Cloud)

Package: Competitive

Location: Germany - remote.

Our client is a Global Provider of cyber protection through innovative backup, disaster recover, anti-ransomware, storage as well as enterprise file sync and share solutions. Their solutions are built around AI-based active protection technology, blockchain-based data authentication and unique hybrid-cloud architecture. This allows them to protect all data in any environment.

We are looking for a Technical Account Manager to be a single point of contact for our client’s partners and end customers, driving and advocating initiatives that deliver higher stability as well as better partner/customer satisfaction, all while driving MMR goals. This role requires a crossover of delivery, project management and presales. The right person will be able to engage with customers, but also be hands on technically in delivering projects.

This is an established, yet growing organisation, serving over 500,000 businesses across a broad range of industries. Through their partner ecosystem, they’re able to reach individual and business customers in more than 150 countries.

What this role is really about:

  • Combination: Delivery, Project Management & Presales.
  • Someone that comes from a delivery / support / Implementation background that can also engage with Enterprise Customers in a Project / Client Management capacity.

Duties:

  • Work with Datacenter Operations, R&D, Support, and other departments to clear technical roadblocks customer faces at implementation and post implementation stages;
  • Develop responses to RFIs and RFPs, technical & commercial proposals to prospective customers’ requirements;
  • Develop PSA and SOW in collaboration with Sales and Legal teams; Develop project plan in scope of implementation, consulting and integration projects with end customers, manage project work
  • Review customer’s implementation and integration plans and make recommendations in line with best practices
  • Present new product functionality, engage customer in evaluation of new product releases
  • …and more….

Job Requirements:

  • Ideal candidate must be self-motivated with a proven record of accomplishment in project management, enterprise solutions design/delivery and engaging with customers (ideally in project management and/or presales activities).
  • Ideal candidate must have experience working in geographically distributed and culturally diverse teams.
  • 10+ years commercial experience coming from hands on technical implementation / support/ delivery background with experience of Project Management & Customer Engagement.
  • Domain experience across: SaaS, IaaS, storages, hypervisors, backup, disaster recovery, Rest API, IP network design/administration, DC/infrastructure design/operations, DBs administration, Python scripting, dashboards/reports, server administration
  • Excellent communications, interpersonal, and presentation skills; Ability to interact and communicate with multiple stakeholders, including C-level
  • Ability to travel up to 30 percent of the time, including internationally
  • Fluent written and spoken English / Fluent written and spoken German

What are we offering:

Competitive Comp Plan… of course… but more than that…this is a company focused on technical excellence and growth. They are keen to invest in people and, for those who want it, give them the ability to progress and develop their careers (they also work with some amazing customers across Enterprise Verticals as well as international, and VERY high-profile, professional sports organisations).

If you are interested in learning more about the above… please feel free to get in touch.

Location: Germany (Munich Preference but open to remote location)

Start date: ASAP

Duration: Permanent

Salary:

Apply for this Job

Please complete the form below to apply for this job and to send us your CV:






Enter this code » Verify