Solution Consultant / Presales: Mexico (Assurance, Wireless 2g, 3g, 4g, LTE)

Job type: Permanent


Title: Solution Consultant / Presales: Mexico (Assurance, Wireless 2g, 3g, 4g, LTE)

Location: Mexico City, Mexico

Our Client is a Global Provider of Next Generation Service Delivery Management solutions focused on assuring service delivery for the world’s most demanding Clients - International Telco Service Providers!

We are looking to hire an individual to perform a hybrid role of Systems Engineering but will also be highly embedded in one of their major global carrier accounts and will act as technical account manager to that account.

Effectively this person will partner with our client’s sales team in reaching revenue goals through providing quality pre-sales technical support and presentations focused on articulating value to the customer acting as product solutions expert, insuring technical excellence in support of the sales process.


  • Assisting the sale of Service Assurance solutions for the Modern IP Network
  • Responsible for primarily pre-sale and some post-sale activity
  • Provide technical support in sales presentations - manage Field Trials/Proof of Concepts/Evaluations
  • Identify compelling events or specific business problems and offer attractive solutions to the client
  • Account responsibility for all lead technical activities. This includes building relationships across customer's business silos to document their infrastructure, understand their challenges, and seek out potential projects
  • Responsibilities will also include development of project scope and RFPs.
  • Travel required to customer office locations within the Region as required.

Technical Needs:

  • Understanding of mobile / radio access network structures and interfaces.
  • Understanding of planning, optimization and troubleshooting for 2G, 3G and 4G mobile networks.
  • Customer centric approach to metrics, performance engineering, planning, optimization and quality.
  • Large scale carrier grade / enterprise software solutions.
  • Understanding of Big Data, Customer Experience Management and Business Intelligence concepts.
  • Knowledge and understanding of key vendors in 2G, 3G and 4G mobile networks.

Preferred Qualifications:

  • A self-motivated, can-do and proactive attitude with the ability to work strongly in a team or independently.
  • Strong and confident influencer with composure and persistence.
  • Ability to communicate effectively, passionately and confidently to both senior executives and engineering.
  • Understanding of ‘the bigger picture’ around mobile operator and customer centric strategy.

What are we offering:

Competitive Comp package… with additional performance related bonuses as well as long term career prospects with an organisation that is geared towards developing people and management potential.

Location: Mexico City, Mexico

Start date: ASAP

Duration: Permanent


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