Consulting Engineer (PERMANENT): ARABIC SPEAKING - Professional Services – (Networking / BGP / CCNP)

Job type: Permanent

Description

Title: Consulting Engineer (PERMANENT): ARABIC SPEAKING - Professional Services – (Networking / BGP / CCNP)

Package: GBP 80-100K + Bonus and bens

Location: UK OR EUROPE BASED (remote)

 

Our client is a leading provider of network security and monitoring solutions for global carrier networks. Its customers include over 70 percent of the world’s ISPs delivering best-in-class network security and visibility.

 

Responsibility:

  • The role is primarily a driver of engineering customer success working with one of our clients MAJOR International Telco Carrier customers and being responsible for post-sales technical/engineering engagements.

 

Key need:

  • Hands-on technical engineering capability combined with ability to engage with key customer stake-holders, diplomatically when necessary.

 

Duties and Responsibilities:

This individual will plan and perform a variety of complicated tasks requiring a wide degree of creativity. Such as (but not limited to):

  • Becoming embedded within the customer’s operational and design staff to be the product technical Subject Matter Expert.
  • Troubleshooting, diagnosing and resolving technical customer issues
  • Replicating and testing in a lab environment, as well as creating and testing Method Operating Procedures (MOPs)
  • Maintaining and managing customer network monitoring systems,
  • Providing informal and/or formal product training as well as generating customer-specific technical documentation, as needed
  • Interfacing with technical support, engineering and product management to escalate and resolve issues.
  • Tuning and Optimizing installations
  • Assisting with security attack mitigations (pre-attack prep, during-attack assistance, post-attack reviews) as well as maintaining on-call phone availability for critical escalations
  • Providing feedback from customers to product management and engineering teams

 

Experience and Educational Requirements

  • 8+ years experience in technical support functions with very strong fundamental understanding of telecom network and routing environments.
  • Advanced networking skills required (TCP/IP, and BGP Routing), and NetFlow experience and understanding desired
  • Strong network security skills required, Knowledge of DDoS and mitigation techniques
  • Knowledge of network test equipment (IXIA, Spirent) and network management tools (SNMP, MRTG… etc.), and
  • Intermediate to advanced knowledge of Linux and/or Solaris Operating System, and scripting.
  • Ability to work in a self-sufficient manner, involving other parties where necessary.
  • LANGUAGES: ENGLISH & ARABIC Language fluency (written and spoken) is a must!!!!

 

Additional:

  • This is not a "part-time" role... but a full time "employed" role
  • VISA: This is not a visa sponsoring role… as such applicants must have “right to work” status in either the UK or another European country.

 For more information… please feel free to get in touch.

Location: UK OR EUROPE Remote

Start date: ASAP

Duration: PERMANENT

Salary:

Apply for this Job

Please complete the form below to apply for this job and to send us your CV:






By applying for this job you agree to our privacy policy

Enter this code » Verify