Solution Consultant (Analyst/Advisory): EMEA (Wireless/Telco: CEM/ Cx/ Big Data / Analytics / 5G)

Job type: Permanent

Description

Title: Solution Consultant (Analyst/Advisory): EMEA (Wireless/Telco: CEM/ Cx/ Big Data / Analytics / 5G)

Location: UK / Europe remote

Our Client is a Global Provider of Next Generation Mobile Network Experience Analytics and Insights. We are looking to hire an individual to perform a hybrid role of Solutions Consulting (presales & advisory consulting) with major international Mobile Network Operator Clients. 

In short – technically astute person able to engage in Analyst activities and Presales but also a commercially savvy individual that is able to engage with a customer from a customer success perspective.

 Responsibilities

  • Responsible for pre-sale and post-sale activity (Analyst / Consulting / Customer Success)
  • Identify compelling events or specific business problems and offer attractive solutions to the client
  • Account responsibility for all Analyst/Consulting activities. This includes building relationships across customer's business silos to document their infrastructure, understand their challenges, and seek out potential projects
  • Travel required to customer office locations within the Region (EMEA & India) as required.

 Technical Needs:

  • Understanding of Big Data, Customer Experience Management and Business Intelligence concepts.
  • Understanding of mobile / radio access network structures and interfaces is a major plus but the Analyst background of working with Big Data, Analytics & Insight within the Wider Telco Domain is more important.

 Preferred Qualifications:

  • A self-motivated, can-do and proactive attitude with the ability to work strongly in a team or independently.
  • Strong and confident influencer with composure and persistence.
  • Ability to communicate effectively, passionately and confidently to both senior executives and engineering.
  • Understanding of ‘the bigger picture’ around mobile operator and customer centric strategy.

What are we offering:

Competitive Comp package… with additional performance related bonuses as well as long term career prospects with an organisation that is geared towards developing people and management potential.

Location: UK, Europe, Remote

Start date: ASAP

Duration: Permanent

Salary:

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